Known Issues

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  1. Cannot open Excel file exported via Report export?
 

Cannot open Excel file exported via Report export?

Due to one of the recent Microsoft Office update on July 12th 2016. When you download the excel sheet either from the list view pages in Probench or the report and you open it. If it displays a blank page. You need to follow the below configuration on Excel sheet.

1) Open Excel Go to File -> Options
2) Click Trust Center -> Trust Center Settings
3) Go to Protected View. there are 3 options that show that were all clicked
4) Uncheck the first option that reads -- "Enable Protected View for files originating from the Internet"
5) Restart Excel and try to open the downloaded excel documents

You just need to do this once.